Since most of my clients have come to me after having not so great web design experiences, I have decided to list the top funny lines I have heard that web designers have used to either make excuses for not getting a job done or for shoddy work!
And we guarantee – you will never hear any excuses from us! We get it done, on-time and on budget.
6. “My kid was sick”
OK, we get that you have a life outside of web design and clearly the kids are your first priority, but apparently some web designers use this excuse a little too often. If you are a web designer who wants to use this excuse – then be sure you note down when you used it and on what client, because if your child is sick every week for a month as in the case of one of my clients – the client will begin to think you are as bad a parent as you are a designer.
5. “You were supposed to get back to me”
So, your client needs to get you some information? You better be sure that is what your last email to them says then! And hey, if they do not get you the information – there is such a thing as follow up! Remember – this is YOUR client and they are looking to you for guidance!
4. “I did not realize you would need those features and I will have to bill you more for them.”
Hmm…wouldn’t you ask your client what their needs are BEFORE you start a project so they can get an accurate quote of services and not be getting hit with surprise add-ons.? And since when is SSL a feature that you need to bill extra for? If you are designing e-commerce websites shouldn’t you know that SSL needs to be installed?
3 “My Internet connection is down”
Very possibly true, but has to be the most overused excuse on the Internet. And if I see that you were posting on Facebook or Twitter they days you told me you were down – we may have an issue!
2 “You do not need images on your home page, text is better for search engines.”
This one amazes me as a web designer! Yes, content is king. But if you are designing an e-commerce site and telling a client they do not need images on the home page – then you have no business doing web design. Just my thoughts of course!
1 “You are not my only client you know!”
WOW!!! I would fire the designer right there.
Why Are There So Many Yucky Web Agencies?
Yes – we said it! There are a lot of not so great agencies out there and that is because the industry is filled with people who will prey on those that may not have enough technical knowledge to understand what they are being “sold”. We have seen more issues with overseas developers since they know there is less chance of being sued by US clients – so if you are using overseas developers it is even more important to do your homework!
Do your due diligence before hiring ANYONE to build your website!
There are a lot of great web design freelancers and companies, but sometimes you have to weed through the bad ones to find them!
- Check references – and not only the ones the developer provides, but random ones from their portfolio.
- Do an internet search for the agency owners name – and their company name to search for negative reviews.
- Have a call before you hire them – make sure you ask about their procedures and communication expectations.
We actually created a full list of things to consider when hiring a web developer or agency! We highly recommend reviewing this post before you start your search so you know the questions to ask and things to think about.